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{kb-symptom}
This problem is usually realized after a failed replication. The Server Backup Manager may contain the following errors in the task logs.
{code}An exception occurred during the request. The replication driver was not detected
detail: An error occurred while loading the hcpdriver module, please check your system logs;
Please run "r1soft-setup --get-module " on your Agent to install one. ). {code}
Or the following error may be logged after a failed backup :
\\
{code}ERROR: Protected Machine Exception: Unable to start snapshot on device /dev/sdX: Operation not permitted{code}
\\
{code}ERROR: Protected Machine Exception: Unable to start snapshot on device /dev/sdX: Operation not permitted{code}
Attempts to load the module manually result in :
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