This is a new feature available in the 4.2.0 version.
It is possible to test Agent's connection via Data Center Console. Follow the instructions below.
1. Select "Agents" from the Main Menu.
!aa1.png!
You will enter the "Agents" screen where all Agents from all connected CDP Servers are displayed.
!DCC Agents list_English.png!
2. Select an Agent you want to test connection for, and click the "Edit" icon.
!DCC Agents list_Edit button_English.png!
3. The "Communicating with Agent" window showing connection status appears. Click the "OK" button.
!Communication with Agent window_success_English.png!
4. In some cases, there may be issues with your connection between Data Center Console and CDP Server. To find a solution、click the "OK" button.
!Communication with Agent window_NO success_LAN problems_English.png!
For example, the following message states CDP could not start. Click the "OK" button.
!Communication with Agent window_NO success_agent not started_English.png!
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Alternatively, you may use "Edit" icon in the "Actions" area to test CDP Agent connection. Follow the instructions below.
1. Click on the "Edit" icon in the "Agents" list.
!DCC Agents list_Edit button_English.png!
2. The "Edit Agent" window will open. Click on the "Test Agent Connection" button.
!Edit Agent_Test Agent Connection button_English.png!
It is also possible to check CDP Agent connection while creating new Agent. Follow the instructions below.
1. Click on "Create New Agent" command in the left upper menu.
!DCC_Create New Agent selected_English.png!
2. After adding all Agent properties, click on the "Test Agent Connection" button.
!Create New Agent_Test Agent Connection button_English.png!
{excerpt:hidden=true}Instructions on how to test a connection with Agents using the Data Center Console.{excerpt}
It is possible to test Agent's connection via Data Center Console. Follow the instructions below.
1. Select "Agents" from the Main Menu.
!aa1.png!
You will enter the "Agents" screen where all Agents from all connected CDP Servers are displayed.
!DCC Agents list_English.png!
2. Select an Agent you want to test connection for, and click the "Edit" icon.
!DCC Agents list_Edit button_English.png!
3. The "Communicating with Agent" window showing connection status appears. Click the "OK" button.
!Communication with Agent window_success_English.png!
4. In some cases, there may be issues with your connection between Data Center Console and CDP Server. To find a solution、click the "OK" button.
!Communication with Agent window_NO success_LAN problems_English.png!
For example, the following message states CDP could not start. Click the "OK" button.
!Communication with Agent window_NO success_agent not started_English.png!
----
Alternatively, you may use "Edit" icon in the "Actions" area to test CDP Agent connection. Follow the instructions below.
1. Click on the "Edit" icon in the "Agents" list.
!DCC Agents list_Edit button_English.png!
2. The "Edit Agent" window will open. Click on the "Test Agent Connection" button.
!Edit Agent_Test Agent Connection button_English.png!
It is also possible to check CDP Agent connection while creating new Agent. Follow the instructions below.
1. Click on "Create New Agent" command in the left upper menu.
!DCC_Create New Agent selected_English.png!
2. After adding all Agent properties, click on the "Test Agent Connection" button.
!Create New Agent_Test Agent Connection button_English.png!
{excerpt:hidden=true}Instructions on how to test a connection with Agents using the Data Center Console.{excerpt}