{kb-symptom}
Multiple generic network errors occur at different times and on different CDP Agent VM's in a VMware environment. These problems will show up at different times and on random virtualized CDP Agents in that environment.
{code}
Example log messages:
com.r1soft.backup.server.worker.AgentWorkerException: Could not read from socket: null
.
[ERROR],[10.1.64.35:55789],An exception occurred during the request. Broken pipe
{code}
{kb-cause}
These types of problems and error messages are generic and the resulting cause is not always the same. But if using a virtual environment the problem could be due to load balancing with the virtual NIC's or other network sharing devices.
{kb-resolution}
Changing the method in which the virtual environment performs the load balancing should yield better results... since each environment is unique there is no hard-fast rule for this.
{kb-related-articles}